You can always access your storage unit during the gate hours with your assigned gate code. The gate hours are posted online and at the storage facility. If you need additional assistance, please visit during office hours (also posted online and at your facility) and your property manager will be happy to help.

For safety reasons, we do not install electrical outlets in our storage units.

You may not store any items that are explosive, flammable, odorous, hazardous, corrosive or perishable. These items can include food, drinks, fireworks, propane tanks, chemicals, etc. If you think you have an item that you are unsure about, please contact your site manager for clarification. We also require that your stored items not have a total value over $5,000. If you're storing valuables worth more than this, please obtain written permission from the property manager.

No! We understand some people have commitment issues, which is why all self storage rentals are done on a month-to-month basis. You can even pay your monthly rent online.

Locks are available for purchase at any SmartStop® Self Storage facility. The disk lock is recommended for the highest level of security. If you already have one, you should remember to bring it on move-in day.

We're sorry to see you go! Here's what you need to do. We require at least 10 days written or verbal notice to the property manager or call center support team. Make sure everything has been moved out of your storage unit before your scheduled move-out date and the lock has been removed. Once the property manager has inspected the unit, it will be officially vacant. We can prorate your rent through the 5th of the month. Please keep us in mind the next time you need self storage unit!