Terms & Conditions

Terms and Conditions

First Month Free, Plus Up To 15% Off Monthly Rent, 50% Off First Month’s Rent and 3 Months for 50% Off special offers are subject to the following restrictions. Offers may not be available on all unit sizes and is suitable to the first month's rent on new storage rentals by new SmartStop customers only. In the event a unit is eligible for a special offer, website prices reflect the promotional rate. At the end of this promotional period, your rental rate will return to the original pre-promotion price. This promotion is not available on transfers or additional spaces. All pricing is month-to-month and subject to change at any time. These offers exclude applicable administration and insurance storage fees. Not valid with any other current discount offers. Offer has no cash value. Features may vary by storage location. Void where prohibited. Offer subject to change and/or termination without notice. See a SmartStop store manager for details.

SmartStop Self Storage Prices

Online prices and selection commonly match our retail stores, but may differ. Prices and offers are subject to change at any time and without notice of change. Pricing, offers and discounts are available to new SmartStop customers only and not available for existing customers transferring to new storage units or to additional storage. Pricing is good for 7 days beyond the reservation date.

General Website Terms and Conditions

1. This website is provided by SmartStop Self Storage on an "as is" basis and SmartStop Self Storage makes no representations or warranties of any kind. SmartStop Self Storage is not responsible for technical, hardware or software loss of any kind; lost or unavailable network connections; or delayed computer communication. SmartStop Self Storage will not be responsible for any damages or injury that results from the use of this website or the materials on this website.
2. Our website may contain links to sites not maintained by SmartStop Self Storage. SmartStop Self Storage makes no representations or warranties about any other website.
3. SmartStop Self Storage has no authority over the content of any outside websites, even if accessed through this website. In addition, a link to an outside website does not mean that SmartStop Self Storage endorses the content, or the use, of such website.
4. We reserve the right to make adjustments to our website and these terms and conditions at any time.

Future Communications

1. Upon receipt of your storage reservation/information, a customer service rep of SmartStop Self Storage may contact you via phone, SMS message or email to seek your business and determine whether they can be of assistance to you in reserving or renting a storage unit from SmartStop Self Storage.
2. You acknowledge that by voluntarily providing your telephone number(s) to SmartStop Self Storage, you agree to receive automated text messages from us related to: your account; any transaction with us; your relationship with SmartStop Self Storage; and, if you choose, promotional offers. You may opt-out of automated text messages at any time. To opt-out of text messages, reply STOP to any text message you receive. You acknowledge and agree that you may receive a text message confirming your opt-out. Consent to receive automated marketing texts is not a condition of purchasing any goods or services. You acknowledge that you may incur a charge for these calls or text messages by your telephone carrier and that SmartStop Self Storage is not responsible for these charges. Please note that if you opt out of automated text messages, we reserve the right to continue to make non-automated calls or send text messages to you relating to your account, any transaction, account collections, or your relationship with us.
3. Your information will not be passed on to third parties and will be used only by SmartStop Self Storage.

Self Storage Unit Information

1. All storage unit sizes are approximate.
2. SmartStop Self Storage facility features vary by location. Customers should contact specific locations to confirm features of a specific storage facility.
3. Customers should inspect the actual unit to be rented before signing a rental agreement and should base the decision to rent on the inspection of the unit and not on the advertised unit size.
4. Rental amounts for a particular unit are not based on square footage measurements.
5. Prior to a signed lease, we reserve the right to make unit changes or to cancel any reservation or hold.
6. All specials shown or otherwise advertised are based upon unit availability and unit size.

Self Storage Reservation Process and Procedure

A storage reservation will guarantee your unit details, including the square footage, rate and possible savings; however, we reserve the right to cancel your reservation prior to a signed lease.